Contact Hotmart Customer Service

Hotmart is a digital commerce platform that helps creators sell online courses, e-books, memberships, and other digital products.

Visit the official Hotmart Help Center (https://help.hotmart.com/), search for your issue, and use the available contact options if you need further assistance.

Check Hotmart's official website and Help Center for current contact options. Verify any phone number before calling, as unofficial listings may be outdated or inaccurate.

You can request a refund through Hotmart's official refund portal or follow the instructions in the Help Center. Eligibility depends on the applicable guarantee period and purchase conditions.

Use the account recovery options on Hotmart's official website. Make sure you use the correct email address associated with your account or purchase.

Possible reasons include an unconfirmed payment, an incorrect email address, or a product-access issue. Check your purchase confirmation and account before contacting support.

Sign in to your buyer account, open My Purchases, select the product, and view its details to locate the creator's support email, when available.

Review your purchase details and subscription-management options in your Hotmart account. Check the subscription's terms to understand when future payments will stop.

You may encounter phone listings on third-party websites, but their accuracy is not guaranteed. Confirm any contact details through Hotmart's official channels before using them.

Check your payment method, available funds, and transaction status. If the problem continues, contact official support and provide relevant transaction information.

Review your refund request and purchase information through the official refund portal or Help Center. The time required for the money to appear in your account may depend on the payment provider.

Not necessarily. Hotmart facilitates digital commerce, while creators are generally responsible for their products' content, offers, and product-specific support.