Duolingo Customer Service Overview
How to Reach Duolingo
How to Contact Duolingo?
Tips and answers to common questions
Duolingo is an educational technology platform that offers interactive language-learning courses and additional educational activities through its website and mobile apps.
Visit the official Duolingo Help Center to find support options. Verify any phone number listed on third-party websites because it may not be an official customer support contact.
The official Help Center is the recommended route for account-related assistance. Users can explore the available support options for login, password, and account recovery issues.
Check Duolingo's official website and Help Center for published contact details. Do not assume a number found in an online directory is operated by Duolingo.
Open the Help Center and locate the relevant subscription or payment topic. Include your purchase date and transaction information when requested, but never share your password or full payment credentials.
Cancellation depends on where you purchased the subscription. Check your Apple App Store subscriptions, Google Play subscriptions, or Duolingo account settings, as applicable.
Refund eligibility and the request process depend on the purchase method and applicable policies. Start with the relevant platform's refund process or Duolingo's official support resources.
Check your internet connection, confirm your login details, and use the password recovery option if necessary. If the issue continues, consult the official Help Center.
Describe the issue through the official support channel. Include your device type, app version if available, the steps that caused the problem, and screenshots without sensitive personal information.
Yes. Duolingo offers free learning options, alongside paid subscription plans that provide additional features.
Visit the Help Center and look for guidance related to streaks or learning progress. Explain when the streak disappeared and include any relevant details about your account.
Use Duolingo's official website and Help Center as your primary sources. Be cautious of unsolicited calls, requests for payment to resolve an account issue, and anyone asking for your password or verification code.
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