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0 totalAbout TickPick
TickPick is a ticket marketplace where people can buy and sell tickets for live events. It operates in the secondary ticket market, meaning tickets may be listed by sellers after being purchased from a primary source such as a venue, team, artist, or another ticket provider. TickPick says it was founded in 2011 and offers tickets for sports, concerts, theater, and other live events. One of TickPick's main selling points is its no-buyer-service-fee pricing model. The company says buyers do not pay service fees on purchases, while ticket prices are determined by sellers and can change according to market conditions. Purchases are also covered by TickPick's BuyerTrust Guarantee.
Office Locations
TickPick, LLC 1 Pennsylvania Plaza, Suite 4006, New York, New York, United States, 10119
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Frequently Asked Questions
Common questions about TickPick
TickPick says it does not charge buyers service fees. The company states that sellers pay a fee instead, while the buyer sees the ticket price without an added buyer service fee.
Some electronic tickets are not released by the team, artist, or venue until shortly before an event. TickPick says this can happen 24–48 hours before the event. If the expected delivery time has passed, contact TickPick about the order.
TickPick's BuyerTrust Guarantee covers authentic and valid tickets. If tickets are determined to be invalid, TickPick says it will try to locate comparable replacement tickets. If suitable replacements cannot be found, the order may be canceled and the purchase price refunded under the guarantee's terms.
Cancellation depends on the circumstances and TickPick's applicable terms. Ticket transactions may be canceled in certain situations, including a canceled event, payment failure, suspected unauthorized activity, or certain ticket-pricing errors.
A postponed or rescheduled event is generally treated differently from a canceled event. TickPick states that tickets can be used for the rescheduled date, whereas its cancellation policy applies when an event is officially canceled and will not occur later.
No. TickPick does not take credit card information over the phone to place ticket orders. Purchases must be made through the TickPick website or mobile app.
Yes. TickPick's BuyerTrust Guarantee states that tickets purchased through its marketplace will be authentic and valid for entry. The guarantee also addresses delivery, canceled events, and certain emergency ticket problems.