What is your customer experience with Duolingo?
Customer Reviews
0 totalAbout Duolingo
Duolingo is an educational technology company best known for its language-learning platform, which helps users practice languages through interactive lessons, quizzes, listening exercises, speaking activities, and vocabulary challenges. The platform offers courses in multiple languages and is designed for learners of different skill levels, from beginners to more experienced students. The Duolingo app is available on mobile devices, and users can also access its learning services through the website. Its gamified learning experience includes points, streaks, achievements, and progress tracking to encourage consistent practice. Duolingo offers free learning options as well as paid subscriptions with additional features. Beyond language learning, the company has expanded into areas such as mathematics and music education. Users may search for the Duolingo Customer Service Phone Number, Duolingo Customer Service Number, or Duolingo Phone Number when they need help with account access, subscriptions, payments, or technical issues. For accurate assistance, users should prioritize Duolingo's official support resources and verify any contact details before sharing personal or payment information.
Office Locations
Duolingo, Inc. 5900 Penn Ave., 2nd Fl., Pittsburgh, Pennsylvania, United States, 15206
85 Great Portland St. London W1W 7LT, London, United Kingdom
141 Wardour Street London W1F 0UT, London, United Kingdom
More in Education
View all →
Frequently Asked Questions
Common questions about Duolingo
Duolingo is an educational technology platform that offers interactive language-learning courses and additional educational activities through its website and mobile apps.
Visit the official Duolingo Help Center to find support options. Verify any phone number listed on third-party websites because it may not be an official customer support contact.
The official Help Center is the recommended route for account-related assistance. Users can explore the available support options for login, password, and account recovery issues.
Check Duolingo's official website and Help Center for published contact details. Do not assume a number found in an online directory is operated by Duolingo.
Open the Help Center and locate the relevant subscription or payment topic. Include your purchase date and transaction information when requested, but never share your password or full payment credentials.
Cancellation depends on where you purchased the subscription. Check your Apple App Store subscriptions, Google Play subscriptions, or Duolingo account settings, as applicable.
Refund eligibility and the request process depend on the purchase method and applicable policies. Start with the relevant platform's refund process or Duolingo's official support resources.
Check your internet connection, confirm your login details, and use the password recovery option if necessary. If the issue continues, consult the official Help Center.
Describe the issue through the official support channel. Include your device type, app version if available, the steps that caused the problem, and screenshots without sensitive personal information.
Yes. Duolingo offers free learning options, alongside paid subscription plans that provide additional features.
Visit the Help Center and look for guidance related to streaks or learning progress. Explain when the streak disappeared and include any relevant details about your account.
Use Duolingo's official website and Help Center as your primary sources. Be cautious of unsolicited calls, requests for payment to resolve an account issue, and anyone asking for your password or verification code.