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0 totalAbout TicketNetwork
TicketNetwork is an online ticket marketplace connecting fans with tickets to concerts, sporting competitions, theater productions, and other live events. Founded in 2002, the company operates a ticket exchange where professional ticket-selling businesses and other sellers list available seats for buyers. Unlike a venue's own box office, TicketNetwork brings together listings from multiple sellers, giving customers access to different seating options and prices. Because tickets are offered through third-party sellers, prices may be higher than their original face value. Delivery methods and availability can also vary by listing. The company advertises a 100% Money-Back Guarantee covering ticket validity and delivery before the event. Eligible orders for permanently cancelled events may qualify for a refund, subject to the company's terms.
Office Locations
TicketNetwork 75 Gerber Road, East South Windsor, Connecticut, United States, 06074
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Frequently Asked Questions
Common questions about TicketNetwork
Call 1-888-456-8499 for customer service assistance.
Send your enquiry to customerservice@ticketnetwork.com. The company aims to respond within two business days.
Eligible orders may qualify for refunds under its Money-Back Guarantee. Permanent event cancellations and other circumstances are subject to the applicable policy.
The company's listed call center hours are 10 a.m. to 9 p.m. Eastern Time, seven days a week.
Review your order confirmation and delivery details, then contact TicketNetwork if the tickets have not arrived within the stated timeframe.