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0 totalAbout SeatGeek
SeatGeek is an online ticket marketplace where fans can find tickets for concerts, sporting events, theater performances, and other live entertainment. Through its website and mobile app, users can compare available seats, review ticket prices, and complete purchases. The platform offers interactive seating maps and Deal Score, which helps buyers compare listings based on price and seat location. Tickets may come from individual sellers, licensed ticket providers, teams, venues, and other partners. SeatGeek also provides a Buyer Guarantee for eligible purchases. Depending on the circumstances and applicable policy, qualifying customers may receive replacement tickets, a refund, or credit if tickets are not delivered as expected or are invalid for entry.
Office Locations
SeatGeek, Inc. 902 Broadway, 10th Fl., New York, New York, United States, 10010
SeatGeek Sport Limited: Unit 8 Merchant Court Monkton Business Park S. Tyne and Wear,, Tyne and Wear, United Kingdom, NE31 2EX
SeatGeek ApS: Njalsgade 76 2300 Copenhagen S., Copenhagen S, Denmark
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Frequently Asked Questions
Common questions about SeatGeek
SeatGeek does not publish a general direct number. Check your order details for phone support availability, particularly within seven days of the event.
Sign in to your account, open your order, and select Contact Support to view available assistance options.
SeatGeek provides an online chat option through its Help Center. Available contact methods may vary depending on your issue.
Refund eligibility depends on the order, event circumstances, and applicable policies. Review the Buyer Guarantee or contact SeatGeek through your order.
Check your order status and expected delivery date. If the tickets remain unavailable, contact SeatGeek through its official website or app.