Mavis Tire

Call Mavis Tire Customer Care directly at 1-800-757-4291 or 1-(800) 487-2284 during operating hours (Mon–Fri, 8:00 AM–6:00 PM EST; Sat, 8:00 AM–5:00 PM EST). Alternatively, email your work order details and store number to customercare@mavistire.com. If customer service fails to respond or resolve your issue within 48 hours, file an official grievance on raiseacomplaint.com.

If you discover personal belongings missing from your vehicle after picking it up from a Mavis service location: 1.Report to Store Management Immediately: Request that the store manager file an official Incident Report and review security camera footage covering the service bays and parking lot. 2.File a Police Report: Contact local law enforcement to obtain a formal police report number. 3.Notify Customer Care: Send your police report number, work invoice, and item details to customercare@mavistire.com. 4.Public Escalation: If management delays compensation or refuses to investigate internal theft claims, document your case and police report on raiseacomplaint.com.

1.Inspect your wheels thoroughly before leaving the shop lot. 2.Take clear, timestamped photos of scratches, gouges, or stripped lug nuts. 3.Have the store manager inspect the damage on-site and create a written Store Incident Ticket. 4.Get a written repair or replacement estimate from an independent body shop. 5.Submit all photos and repair estimates to customercare@mavistire.com. If claims adjusters delay reimbursement, publish your documentation on raiseacomplaint.com.

Mavis invoices often include additional line items such as mounting and balancing, valve stem/TPMS service fees, state environmental disposal charges, and shop supply fees. If these additional charges were not disclosed prior to service, request that the store manager adjust the final bill to match your written or verbal quote. If the store refuses a refund, outline the invoice discrepancy on raiseacomplaint.com.

Mavis guarantees price matching on identical, in-stock tires from local competitors: 1.Obtain an official written quote or printed advertisement from a local competitor displaying the identical tire model, size, load index, and speed rating. 2.Present the competitor's pricing to the store manager prior to purchase or within 30 days of installation. 3.If approved, Mavis will match the lower price and refund the difference.

Road Hazard Protection covers unrepairable punctures, impact blowouts, or glass damage sustained during normal driving. If a covered tire fails, bring the tire and original purchase receipt to any Mavis location for a free repair or prorated replacement based on remaining tread depth. Damage resulting from collision, mechanical misalignment, or off-road use is excluded.

If your Tire Pressure Monitoring System (TPMS) warning light remains illuminated after tire installation: 1.Verify that cold tire pressures match the PSI specifications on your driver-side door jamb. 2.Drive the vehicle for 10–15 minutes at speeds above 25 mph to allow automatic sensor relearning. 3.If the warning continues to flash or stay on, return to Mavis so a technician can scan and recalibrate the TPMS sensors free of charge.

Gather your original work invoice, photos of defective or incomplete work, email logs, and police/incident reports. Publish a formal dispute on raiseacomplaint.com to bring public oversight to your claim, warn fellow consumers, and prompt Mavis corporate leadership to intervene.