What is your customer experience with O'Reilly Auto Parts?
Customer Reviews
0 totalAbout O'Reilly Auto Parts
O'Reilly Auto Parts is a leading American retailer of automotive aftermarket parts, tools, accessories, and maintenance products. Founded in 1957, the company serves individual vehicle owners, professional mechanics, and automotive repair businesses through its retail stores and online shopping platform. The company offers a wide range of products, including batteries, brake components, engine parts, filters, motor oil, lighting products, and automotive accessories. Customers can also find vehicle maintenance supplies and tools for routine repairs and servicing. O'Reilly Auto Parts aims to help customers find suitable automotive products through in-store assistance, online resources, and product information. Like other large retailers, customers may occasionally experience concerns involving product availability, order delivery, returns, warranties, refunds, or store service. On RaiseAComplaint.com, consumers can share their experiences, review customer service interactions, and learn about common shopping concerns. Reviews and complaints can help other customers make informed decisions, although individual experiences may vary by location, product, and transaction.
Office Locations
OReilly Auto Parts 233 South Patterson Avenue, Springfield, Missouri, United States
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Frequently Asked Questions
Common questions about O'Reilly Auto Parts
You can contact O'Reilly Auto Parts through its official website, live chat, email submission form, or a nearby store. Visit the official Contact Us page (https://www.oreillyauto.com/contact-us) to review available options.
Customers looking for the O'Reilly Auto Parts Customer Service Phone Number can find the company's current contact details on its official website (https://www.oreillyauto.com). Verify the number directly before calling to ensure you have the correct information. Direct Calling Options: 1-888-327-7153 O’Rewards Help: 1-800-283-3096 O'Reilly Careers: 1-800-471-7431 O’Reilly Auto Parts Corporate Office: 1-417-862-2674 Contact Your Local Store: 1-(907) 451-7720 . Customer Service
For questions about online purchases, order changes, website issues, or delivery problems, consult the company's official online order support (1-(907) 451-7720) resources for the appropriate contact method. https://www.oreillyauto.com/contact-us .
Check your order confirmation and visit the official website's order-status section (https://www.oreillyauto.com/check-order-status?successUrl=/account/my-orders). Keep your order details handy if you need assistance from customer support.
Returns may be possible if the product meets the company's return requirements. Keep your receipt and original packaging, and review the applicable return policy before visiting a store. Certain products and circumstances may have additional restrictions.
Review the company's return policy and submit a return request or visit an eligible store. Refund processing depends on the transaction, return approval, and original payment method.
Compare the item with your order confirmation and vehicle specifications. Contact the store or online support team with your order details and explain whether you need an exchange, replacement, or refund.
Review the warranty terms for your specific product. Keep the original receipt and any supporting documents, then contact the company or visit a store to ask about warranty eligibility and the available resolution.
Check the tracking information first. If the expected delivery date has passed, contact the company with your order number and shipping details. Report missing or damaged items promptly and follow the instructions provided by support.
Start by contacting the company directly and explaining the problem. Include the purchase date, store location or order number, relevant receipts, and the resolution you are requesting. If the issue remains unresolved, you can share your experience on RaiseAComplaint.com.
The official O'Reilly Auto Parts Contact Us page (https://www.oreillyauto.com/contact-us) lists contact options for customer support, store assistance, and other inquiries. Always verify contact details through the official website. https://www.oreillyauto.com/