What is your customer experience with Etsy?
Customer Reviews
1 totalMy experience with Etsy was disappointing
My experience with Etsy was disappointing. While the platform has a wide range of products, the quality and reliability can vary significantly between sellers. Communication and shipping were also slower than expected, and resolving issues or getting support felt frustrating. Overall, I expected a smoother shopping experience and better customer service.
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About Etsy
Etsy is a leading global e-commerce marketplace that specializes in unique, handmade, vintage, and creative goods. Founded in 2005 and headquartered in Brooklyn, New York, Etsy connects millions of independent sellers, artisans, designers, and small business owners with buyers seeking distinctive products that are often unavailable through traditional retail channels. The platform offers a wide range of categories, including jewelry, clothing, home décor, art, craft supplies, personalized gifts, and vintage items. Etsy’s mission, “Keep Commerce Human,” reflects its focus on supporting creative entrepreneurship and fostering meaningful connections between buyers and sellers. Over the years, Etsy has grown into one of the world’s largest online marketplaces for creative and customized products, serving tens of millions of active buyers and millions of sellers worldwide. The company provides sellers with tools for storefront management, payments, marketing, advertising, and shipping, helping small businesses scale their operations online. Etsy generates revenue through listing fees, transaction fees, payment processing services, and seller-focused marketing solutions. By emphasizing originality, craftsmanship, and personalized shopping experiences, Etsy has established a strong brand presence in the global e-commerce industry while empowering independent creators to build sustainable businesses.
Address
Etsy, Inc. 117 Adams St. Brooklyn, New York 11201 United States
