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0 totalAbout Albertsons
Albertsons is an American grocery retailer operating supermarkets, pharmacies and online grocery services across the United States. Founded in 1939 by Joe Albertson in Boise, Idaho, the company has grown into one of the country's major food and drug retailers. Albertsons Companies operates several well-known grocery banners, including Safeway, Vons, Jewel-Osco, ACME Markets and Shaw's. Its product range covers fresh produce, meat, dairy, bakery items, household essentials, personal care products and pharmacy services. Customers can shop at physical stores or use online ordering for grocery delivery and pickup, depending on their location. The company also offers loyalty rewards and digital deals through its forU programme, giving customers access to eligible savings and promotions.
Office Locations
Albertsons Companies, Inc. 250 E. Parkcenter Blvd., Boise, Idaho, United States, 83706
M.S 10501 P.O Box 29093, Phoenix, AZ, United States, 85038
Public Affairs Department, 250 E. Parkcenter Blvd, Boise, ID, United States, 83706
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Common questions about Albertsons
Albertsons provides different telephone numbers for specific enquiries: 1.Grocery delivery and pickup: 877-505-4040 2.Retail store and corporate enquiries: 877-723-3929 3.Accessibility assistance: 877-635-4833 4.Media enquiries: 208-395-4722 5. Pharmacy and Member Services Help Desk: 1-800-273-9166 6.Report Fraud: 1-877-258-2799 7.Accessibility: 1-877-635-4833 8.Headquarters:1-208-395-6200 9.Copyright Infringement Inquiries: 1-925-226-5000 10. Privacy Inquiries: 1-877-251-6559 11. Media: 1-208-395-4722 For online grocery shopping questions, Albertsons lists customer service hours as 5:00 AM to 10:00 PM Pacific Time, seven days a week. For other enquiries, check the relevant contact page before calling.
Visit the official Albertsons Contact Us page to access the available contact options. For delivery or pickup questions, select the request form and enter the required information. The website also offers a virtual assistant that can answer common questions and provide order-status information. If your issue concerns a missing item, an incorrect order or a refund, include your order details and a clear explanation of what happened.
For general customer service enquiries, Albertsons directs customers to its online contact form and help options. For questions about online grocery orders and accounts, the company's published terms list deliverysupport@albertsons.com as an email contact. Other grocery banners within the company may use different email addresses, so confirm that the address matches the service you used before sending your message. You can also visit the Albertsons Help Centre to find the current contact options.
If your order contains missing or incorrect items, or you have concerns about product quality, contact Albertsons through its online shopping help page or call 877-505-4040. Explain the problem and provide your order number, purchase date and any relevant receipt details. Albertsons advises customers to report missing-item charges within 48 hours of delivery or pickup. For eligible product or service satisfaction claims, its published policy provides a seven-day contact window, subject to the applicable exclusions and conditions.
For an online grocery order, visit the Albertsons Contact Us page and look for the refund or order assistance option. You can also call 877-505-4040. Explain whether the request concerns a missing item, a substituted product, a damaged product or a delivery issue. Refund eligibility depends on the item, the circumstances and the applicable policy. Keep your receipt and order confirmation until the issue has been resolved.
If an item is missing from your delivery or pickup order, contact Albertsons customer service at 877-505-4040. You can also submit a request through the company's online help page. Include the order number and the name of the missing product. Albertsons' online shopping FAQ asks customers to report charges for missing items within 48 hours of delivery or pickup, so it is best to raise the issue promptly.
For questions about your forU loyalty account, rewards balance, discounts or account-related issues, visit the Albertsons forU website. You can also contact the customer service team using the options provided on the official website. Keep the phone number or email address linked to your loyalty account available when making an enquiry, as it may help identify the account.
Use the Albertsons Store Locator to find a nearby supermarket. Search by city, state or ZIP code to locate a store and view its available contact details and opening hours. For an issue involving an in-store purchase, speaking directly with the store where you shopped may help you explain the situation to the appropriate team.
If your first contact does not resolve the problem, follow up through the official customer service channel and refer to your earlier request. Include any case reference, receipts, order details and correspondence. State what happened, what response you received and what outcome you are seeking. If you wish to share your experience publicly, you can also submit a consumer complaint or review on RaiseAComplaint. Avoid publishing payment card details, passwords or other sensitive personal information.